How To Get Money Back From Membership

Request a refund

If you have made a purchase using your iPhone or iPad, or signed up for a YouTube paid rank via Apple, you'll need to get in touch with Apple support to call for a refund. Apple's repayment insurance leave apply.

If you'd like to report an unauthorised buy in on your YouTube account, visit this article for more information and file out a claim.

Refunds English hawthorn be available for the following YouTube services and memberships. Not all payments connected YouTube services and memberships are refundable. See below for inside information.

YouTube membership refunds

To request a refund for a YouTube Premium Oregon a YouTube Music Premium membership, click the button below.

REQUEST A REFUND

Overtone refunds are non usable for Annual Plans. If you purchased an Annual Plan, and pauperism to cancel information technology; get in touch with YouTube Bear out. If you want to describe a fraudulent transaction, file a claim here.

Looking for for a channel membership return? Channel memberships are different from YouTube Premium and YouTube Music Premium memberships. Learn more about channel membership refunds.

You English hawthorn cancel a YouTube paid membership at any prison term. Once you've cancelled, you will not personify charged again and your benefits will continue until the finish of the charge cycle. You won't be refunded for the length of time between when you scrub and when your membership officially ends.

If content or features related to your YouTube remunerated membership are

Defective
Unavailable
Do non perform as declared

Movie and show refunds

If you're experiencing issues performin a movie or TV show that you've purchased, take a look at these troubleshooting steps for help.

If you haven't watched your reveal or movie, you can request a refund inside seven working days of the purchase.

On a estimator:

A-ok to youtube.com/purchases.
Go to the item that you would wish refunded.
Select Problem with leverage? on the detail.
Click Request a refund Support.

If you tin can't request a repayment directly from this page OR if the movie or show that you rented or purchased is:

Defective
Unavailable
Doesn't do as stated

You can touch base with our support squad to request a repayment.

If a give back request is granted, we'll take off access to the content and your money will equal returned within the refund timelines listed below.

Other give back policies

Paid virtual events

You prat request a refund up until the scheduled starting signal time of the case.

On a estimator:

Attend your purchases varlet.
ClickRefund succeeding to the item that you would like refunded.
ClickAskingrepayment.
You will get an email confirmation.

If your refund is approved, you'll get a ratification happening the next screen. We'll remove access to the content and your money will be returned within the refund timelines registered below.

If you purchased a paid practical event via Apple, you'll need to get in touch with Apple Support to request a refund. Apple's own refund policy will apply.

Troubleshooting

If you have one of these issues, you can get in touch with our support team to request a refund.

You buns't request a refund by following the directions higher up.
The event that you rented or purchased is bad, unavailable or doesn't execute as stated.

Technical troubleshooting

If you'atomic number 75 experiencing issues connexion a live issue that you've purchased, have a look at these troubleshooting steps for assist.

Refunds

You can bespeak a repayment ascending until the scheduled start time of the event.

For purchases made on your Humanoid device, follow these steps on your computer:

Go away to youtube.com/purchases.
Go to the point that you would corresponding refunded.
Select Job with purchase? along the item.
Click Request a refund Confirm.

If your refund is approved, you'll get ratification of this on the next screen.

If a give back request is granted, we'll polish of access to the content and your money will be returned within the refund timelines listed below.

Large Chat

Ace Chatter unpaid payments are non-refundable. If you discover an unauthorised Super Chat institutionalize on your account, please physical contact our support team.

If you purchased a Super Schmoose connected an iPhone or iPad, you'll need to get in touch with Apple supporting to quest a refund. Orchard apple tree's own refund policy will apply.

Tops Stickers

Super Gummed label self-imposed payments are non-refundable. If you observe an unauthorized Super Spikelet commove on your account, connect with our support team.

Super Thanks

Super Thanks intentional payments are non-refundable. If you notice an unauthorised Super Thanks charge on your account, please get in touch with our living team up.

Donations

Channel memberships

You may offset your paid channel membership at any time. Erstwhile you've cancelled, you won't be charged again. You'll be able-bodied to economic consumption the badge and have access to Maker perks until the close of the billing cps. Note that you South Korean won't equal refunded for the full point of time between when you invalidate and when your channel rank officially ends.

If you observance an unauthorised channel memberships armorial bearing on your account, follow these steps to report the unauthorised accusation. If creator perks or other features of your paid channel rank are abnormal, unavailable or DO not perform every bit stated, you may contact our support squad to request a refund at any time. We suffice not provide refunds or credits for part elapsed charge periods.

If you're a phallus who gestural up via Malus pumila, you'll need to contact Apple backing to request a refund for your paid channel rank. Apple's refund policy will apply.

How long refunds admit

Refund timelines

Refunds from YouTube are returned to the defrayment method victimised to induce the innovative buy. Refunds take unusual amounts of time depending on how you gainful.

If your repay is fetching longer than expected, check your refund status on your Google Payments account. If the condition is 'Refunded', you'll find a credit on your form of payment. If the status is 'Cancelled', the ordination was non live and you leave non come up a citation on your sort of defrayal.

Payment method	Estimated refund time
Course credit card	3–5 working years Processing time May be affected past the card issuer and sometimes takes adequate to 10 working days. If your credit card is no longer going, refunds will go to the bank that issued your card. To recover funds, meet the trust.
Conduct hustler billing (postpaid/pay-as-you-go)	1–30 working days Processing time may be affected by your operator and sometimes takes longer.
Direct operator billing (postpaid/contract)	1–2 monthly statements Processing time may be stage-struck by your wheeler dealer, but refunds bequeath usually appear within two every month billing statements. If it takes longer, contact your operator to check the status.
Google Play res (gift card or credit equalise)	1 work day Refunds appear in your Google payments account. Occasionally, the refund can take up to three working days.
Google Pay balance	1 workday Refunds appear in your Google Pay account. Occasionally, the refund can take up to three working years.
Online banking	4–10 working days Processing time depends happening your bank, but typically takes 4–10 working years.
PayPal	3–5 working years Refunds arse absorb to 10 working years. If you're returning the money to a defrayment method acting inside PayPal, contact PayPal for more data.
iTunes	If you purchased your YouTube Premium rank using iTunes, you'll need to obtain in touch with Apple support for the status of your refund.
Unified Payments Interface (India only)	Triad commercial enterprise years Unified Payments Interface (UPI) refunds seem in your bank account. If money was debited from your account but you did not encounter the good(s) or service(s) that you supposed to purchase, we will mechanically initiate a refund to your bank news report. If you Don't receive the refund within three days of the transaction, delight inter-group communication us.
Payco (Han-Gook only)	3–5 temporary days A give back give the sack sometimes absorb to 10 working years. If it takes yearner, contact PAYCO for more than detailed information.
KakaoPay (Korea solitary)	3–5 working days A refund can sometimes sorb to 10 working days. If it takes longer, contact KakaoPay for more elaborated info.
Mercado Pago (Brazil sole)	3–5 working days
my paysafecard (Poland, Cyprus, Czechia, Slovakia, Slovenia, Austria, Belgium, the The Netherlands, Portugal)	3–5 working days
ZaloPay (Vietnam only)	1–5 operative years
VTC Pay (Vietnam only)	1–5 working days
GoPay (Indonesia only)	1–5 working days
Alipay (Hong Kong)	1–2 working days

If you have questions on repay timelines, contact our support team for more entropy.

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